Support
Questions, bug reports, or feature requests for The File Card (web or iOS) — email us and we'll get back to you:
Common questions
- How do I delete my account? Go to Account Settings and choose delete — it's self-service and permanent. See our Privacy Policy for exactly what's removed.
- How do I contribute to the catalog? Open any figure, vehicle, or accessory page and use the edit/ submit links (photos, accessory pairings, catalog edits). Submissions go through community review before they're published — see the Community review hub for how that works.
- The camera scan isn't finding a match. Scan match quality depends on how many reference photos an item already has in the catalog — items with few or no photos yet won't match well. Try manual search instead, or contribute a photo so future scans of that item work better.
- I found something inappropriate or incorrect. Use the report action on the photo or item in question, or email us directly at the address above.